Terms & Conditions

 

These are the terms and conditions upon which the services are offered to you and you are indicating your acceptance of them, by proceeding with scheduling your consultation

This agreement applies to all services provided by Courageous You to you, and you will be notified of any changes that are made. Courageous You provides professional support and coaching services to business owners.

Consultations

Consultations are available between the hours of 9.00am and 2.30pm Monday to Friday, and between 6.00pm and 8.30pm on Wednesdays. Consultations may be held remotely, or in person at an agreed location. Support outside of consultations is only provided in certain packages so make sure you purchase the service that suits your needs.

Collaboration

To gain the maximum benefit from working with Courageous You, you will need to be open to new ideas and implementing new tools in your business and in your life. The success of our work together depends upon your involvement.

Fees and Payment

Fees vary depending upon the package you purchase, as inclusions differ. Generally, in order to secure your consultation payment is required in full up front. Courageous You also offers a cost proposal for project work and can facilitate monthly packages for ongoing services.

Cancellation Policy

Consultations can be cancelled up to 48 hours prior, in which case you can reschedule or seek a refund, except where you have requested a profile service in which case you will be refunded 50% of the cost paid. Cancellations within 48 hours will incur a forfeit of your consultation fees unless otherwise agreed with Courageous You.

Third parties

Courageous You may at times recommend third party products or providers to you. There is no payment arrangement with third parties and such recommendations are made based on my personal opinion. If you purchase a product or service recommended by Courageous You then a new agreement is formed between you and the provider separate to this.

Confidentiality

I value your privacy. All information shared with Courageous You is kept confidentially and will not be disclosed to third parties unless authorised by you.

Intellectual Property

All proprietary information created when working with Courageous You remains the property of Courageous You and is licensed to you under a non-exclusive license limited for your use only for the purpose for which it was provided.

Liability and Indemnity

Courageous You is a service provider for the purposes of the Competition and Consumer Act 2010. Courageous You provides assistance and tools for you to use in life and in business. Courageous You does not guarantee any specific outcome or result. Courageous You may suggest life style changes, such as implementing mindfulness practices. Clients should disclose if you are taking any mood-altering medication, or other such medical that may impact upon your emotional and mental health. Courageous You is not a health services provider, and you should always consult with a specialist before making changes that impact your health.

Legal

This agreement is governed by the laws of Victoria, Australia and the parties agree to the exclusive jurisdiction of the Victorian Courts. If any term of this agreement is found invalid or unenforceable it is to be read down to the extent possible or severed to the extent of the invalidity or unenforceability but the rest of the agreement remains in force.

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